Feedback & Complaints Process

Bess recognises the importance of feedback and complaints as part of quality customer service. We welcome both positive and negative feedback from all our volunteers, clients, Carer’s, & their families.

Our Commitment

Bess is committed to ensure that you are provided with the best quality service possible. Your complaints, compliments and suggestions can help us improve the service we provide to you and others. We will respond too and resolve any issues that may arise in and efficient and timely manner.

How to Leave Feedback

Volunteers, clients, Carer’s & their families are welcomed to leave feedback either directly via email, online using the Feedback Brochure,  in person at our office on 16 Kent St, Busselton, or over the phone (08) 9754 4716